Terms of Sale

Antalion operates several different services, and each one has its own

commercial rules — how the price is formed, what is collected online, when

a booking can be cancelled and what happens to a security deposit. For

that reason there is a separate Terms of Sale document for each service;

pick yours from the list below. The framework below applies to all of

them. (Template text — the final legal text should not be published before review by qualified counsel.)

The Role of the Platform

Antalion is a marketplace/software platform, not a travel agency, carrier,

rental company, accommodation provider or tour operator. In every service,

the contract for the service itself is formed directly between the

customer and the independent, document-verified provider whose offer the

customer accepts. Antalion provides the platform, holds the payment while

the service is pending, and mediates in disputes.

Verified Providers

No provider can submit an offer on Antalion without first passing document

verification (trade registry, licences, permits and insurance appropriate

to the service) and signing the provider agreement.

Payment and Escrow

Unless the service page says otherwise, the customer pays Antalion online

and the money is held with our licensed payment provider (iyzico

Pazaryeri/Marketplace) until the service is completed. Antalion then

deducts its commission and releases the remainder to the provider. Payment

details are never stored by Antalion.

Contact Details Are Not Shared

Customers and providers never see each other's phone number or email

address. All communication runs through the in-app messaging system, which

is filtered for contact-information leakage and moderated. Attempting to

move a transaction off the platform may result in penalties.

Cancellation

The platform-wide rule is free cancellation up to 48 hours or more before

the service, and no refund inside that period. Individual services may

state different or additional rules — the service-specific document

always prevails over this summary.

Intellectual Property

The Antalion brand, logo, website and platform software belong to

Antalion; they may not be copied, reproduced or used for commercial

purposes without prior written permission.

Limitation of Liability

Antalion's liability arising from this agreement is limited to the

commission amount collected for the booking in question. Antalion is not

liable for the actual performance of the service, for indirect damages,

loss of profit, or for failure to achieve an expected saving.

Force Majeure

Neither party is liable for failure to perform its obligations due to

circumstances beyond its reasonable control, such as natural disaster,

epidemic, war, act of terrorism, strike, or decisions of public

authorities; in such cases the booking may be cancelled by mutual

agreement and any payment made is refunded.

Governing Law and Dispute Resolution

This agreement is governed by the laws of the Republic of Türkiye; the

courts and enforcement offices of Antalya, Türkiye have jurisdiction over

any dispute. Consumers resident in the European Union may, if they wish,

also use the European Commission's Online Dispute Resolution platform

(ec.europa.eu/consumers/odr).

Severability

If any provision of this agreement is held invalid, that does not affect

the validity of the remaining provisions.

Contact

For any question about this agreement, contact us via the contact form on

our website.